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DomainTools gets a facelift
August 20th, 2009 by 
Susan Prosser
Serious remodeling has been underway at DomainTools.
Here at DomainTools we are in the midst of a major site redesign project and we wanted to share the beginnings of the new and improved “DomainTools” site with you starting today.
The first item most readers of this blog will notice is the new login screen. This necessary, but usually blase page, received a serious renovation, with a lot of thought on the small details that help you quickly find your way past the login and on to the parts of the site you care most about – the product and services and your account.
New users will also find a greatly-improved process of setting up a new account. Visitors will find improved explanations of membership levels, inline product descriptions, and a clear, discrete flow from decision to sign-up.
The biggest change is our member’s new home page. The old home page was certainly colorful, but it wasn’t all that helpful except to exercise your scroll-wheel finger. Rather than display the majority o
f account details on a single page, the new member account page is tabular and organized by related items carefully constructed to keep things on one page for most resolutions. Simply tab to the section you’re interested in to drill down to further details, make changes to your account, and review historical information. You’ll also find a new section under the “Messages” tab that will let us send important information and updates to our customers directly. A red flag will indicate when a new message is available to review. Watch for updates to DomainTools in this section!
We realized early in the design phase of this remodel that two items were critically important: improve performance AND user-experience for our customers. A few of the performance improvements implemented were detailed in an earlier post and we continue our efforts in that area as well. When delving into the user-experience modifications, we identified a need to provide customers easy access to information. There now exists a dedicated panel always visible in the My Account section with a simple, clear list and direct path to services used and reports ordered.
Stay tuned for more upgrades that will bring our customers systems that are easier to use, exciting new products and services and lots of performance enhancements.
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Posted in Domain Tools Updates |
11 Comments »
August 21st, 2009 at 10:51 am
Might I inquire if Domain Tools is planning a new billing system which accepts purchase orders and prepaid accounts to which ad hock reports can be charged? While we are on the subject, I would really like corporate accounts without all the functionality of silver or gold accounts but more that the free registration. In short, take my companies money please.
Mike
August 25th, 2009 at 10:12 am
Member page no longer shows the API key information and the blog comments don’t let people login correctly it seems.
September 30th, 2009 at 10:36 am
Advanced domain search number of characters is not working. Default is 25 and does not change regardless of what is entered. Renders advanced search almost useless.
October 3rd, 2009 at 9:29 am
I cannot say I am very keen on the new whois result page layout. Now I have to click three times to get the information I used to get one page… And one of my favorite features, the little globes on the right side that told you if the domain is registered in other TLDs and if so you can click on the globe to go to their respective whois queries. And one more gripe to the changes of your wonderful mostly-free service: the default text for the query box on whois pages, although moved, now says “Domain name”, instead of the domain of the whois result you are viewing now. I liked having it there so I could just edit out the TLD and put a ccTLD in its place.
Thanks for the great service and fantastic website and resource!
October 5th, 2009 at 4:21 pm
I can get accustomed to almost anything GUI with enough time but the new WhoIs page has one very big shortcoming. The option line which showed the availability of the “.com/.net/.org/.info/.biz/.us” TLD’s is missing. Do you realize how big a time saver this feature was? Please put it back as quickly as possible. I do like the new proxy interface.
Thanks, Mike
October 6th, 2009 at 1:31 am
Jay – all for progress but I’m with sloths and michael91806, the whois results are harder to use: the quick view of other TLDs taken is a must; it’s not obvious where to click for next action; and same as before it’s missing the entry field for next search to save backspacing. Also is an issue displaying deleting information, pendingdelete data is not showing as before, and this is vital. Cheers.
October 12th, 2009 at 12:28 am
Is there some way to switch back to the old WHOIS page? I thought there used to be.
October 19th, 2009 at 1:49 pm
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October 23rd, 2009 at 10:05 am
PLEASE PLEASE
When you changed the Whois to use the tabs it “seems” pretty cool but you are now making me and others have to click more to get information
There was really nothing wrong with the older way in fact I believe it was superior.
PLEASE PLEASE give me that option back.
Some time I have to use this site to check many domains all at one time. This click click click is a pain.
PLEASE PLEASE
thanks
Kevin Marshall
November 16th, 2009 at 11:00 am
The new whois record page is terrible! Bring back the old layout! Some of things are missing and it just made it harder to find the things we look up everyday.