DomainTools Blog

Chris Sheridan just announced that he has taken the job at Demand Media’s eNom subsidiary as the new VP of Customer Service and Business Development. He will be reporting to SVP John Kane. This is a great hire for eNom because Mr Sheridan has been a Senior Account Manager at Verisign for the past 8 years. While at Verisign, Sheridan managed relationships with many ICANN registrars. His experience with domains and registration process is top notch and could be considered a dream hire. Sheridan’s last day at Verisign will in the middle of April. He is hoping to move out to Seattle by the middle of May. One of the projects I am sure Seridan will work on is the .TV domains that eNom has recently taken over.

I have nothing but praise for Sheridan because he has been very responsive to Name Intelligence when we call him with questions. He even gave us his cell phone number so we could call him at 3am if we ran into problems with regular customer service. This is a major upgrade to eNom’s customer service and eNom customers can expect the changes to start appearing over the summer as Sheridan sets goals and takes active leadership.